Unable to access SatNOGS observations and dashboards - suspect IP was blocked

SatNOGS Software
1

Hi all,

I’m from the CU Boulder/LASP Ops team.
A couple days ago (Thursday last week?) we lost access to the SatNOGS observation and dashboard pages while connected to our VPN.

I have a suspicion as to why this might’ve happened - I wrote a script to scrape a bunch of observation data for one of our new cubesats using the API, and I think the IP of our VPN that made all these API calls got blocked. It made a lot of calls in a short time.

Could someone point me to who would know how to fix this and unblock our IP? We rely heavily on SatNOGS for our operations and would like to get back in the game ASAP :slight_smile:

Thanks,
Alex

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Hi @APichler I’m going to send you a pm to solve this.

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awesome

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wondering why no qsl on lasp website..

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@mbn12 We’re currently working on that :slight_smile:

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Hi Alex,

I started using the API not long ago. Best practice I found out for me was to stop asking the API once it returns Status: 429. The script then sleeps and tries again later. If sill 429 the sleep will be longer and longer every run. Maybe you already implemented it this way, but in my experience most APIs can be handled quite good with this behaviour.

Best,
Oliver

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