No Waterfall or any data

I have setup a ground station recently and couldn’t able to receive any waterfall plots or any kind of data. My support report looks like below:
Generating support report. Please wait…
------------[ copy here ]------------
{
“versions”: {
“satnogs-client”: “1.5.1”,
“satnogs-client-ansible”: “202105301943”,
“satnogs-flowgraphs”: “1.3.1-1”,
“gr-satnogs”: “2.2.1.0-1”,
“gr-soapy”: “2.1.3.1-1”,
“gnuradio”: “3.8.2.0-14satnogs2”,
“satnogs-config”: “0.12”
},
“state”: {
“is-applied”: false,
“pending-tags”: null
},
“system”: {
“date”: “2021-07-10T22:37:10.847693+00:00”,
“distribution”: {
“DESCRIPTION”: “Raspbian GNU/Linux 10 (buster)”,
“RELEASE”: “10”,
“CODENAME”: “buster”,
“ID”: “Raspbian”
},
“pending-updates”: false,
“platform”: {
“system”: “Linux”,
“node”: “raspberrypi”,
“release”: “5.10.17-v7+”,
“version”: “#1421 SMP Thu May 27 13:59:01 BST 2021”,
“machine”: “armv7l”,
“processor”: “”
},
“memory”: {
“total”: 969105408,
“available”: 807706624,
“percent”: 16.7,
“used”: 101314560,
“free”: 605995008,
“active”: 113553408,
“inactive”: 203014144,
“buffers”: 28082176,
“cached”: 233713664,
“shared”: 6561792,
“slab”: 28368896
},
“disk”: {
“total”: 15345393664,
“used”: 3522084864,
“free”: 11145502720,
“percent”: 24.0
}
},
“configuration”: {
“satnogs_antenna”: “RX”,
“satnogs_api_token”: “[redacted]”,
“satnogs_artifacts_api_token”: “d808519bad7a3882afa1fdcb6a95391219d2d544”,
“satnogs_artifacts_enabled”: true,
“satnogs_rx_samp_rate”: “2.048e6”,
“satnogs_soapy_rx_device”: “driver=rtlsdr”,
“satnogs_station_elev”: “15”,
“satnogs_station_id”: “2280”,
“satnogs_station_lat”: “53.349”,
“satnogs_station_lon”: “-6.279”
}
}
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My systemctl status satnogs-client is as follows:
pi@raspberrypi:~ $ systemctl status satnogs-client
● satnogs-client.service - SatNOGS client
Loaded: loaded (/etc/systemd/system/satnogs-client.service; enabled; vendor preset: enabled)
Active: active (running) since Sat 2021-07-10 23:12:32 IST; 28min ago
Main PID: 357 (satnogs-client)
Tasks: 22 (limit: 2062)
CGroup: /system.slice/satnogs-client.service
└─357 /var/lib/satnogs/bin/python3 /var/lib/satnogs/bin/satnogs-client

Jul 10 23:25:30 raspberrypi satnogs-client[357]: File “/var/lib/satnogs/lib/python3.7/site-packages/satnogsclient/observer/observer.py”, line 209, in obser
Jul 10 23:25:30 raspberrypi satnogs-client[357]: waterfall = Waterfall(self.observation_waterfall_file)
Jul 10 23:25:30 raspberrypi satnogs-client[357]: File “/var/lib/satnogs/lib/python3.7/site-packages/satnogsclient/waterfall.py”, line 105, in init
Jul 10 23:25:30 raspberrypi satnogs-client[357]: self.data = _get_waterfall(datafile_path)
Jul 10 23:25:30 raspberrypi satnogs-client[357]: File “/var/lib/satnogs/lib/python3.7/site-packages/satnogsclient/waterfall.py”, line 80, in _get_waterfall
Jul 10 23:25:30 raspberrypi satnogs-client[357]: waterfall = _read_waterfall(datafile_path)
Jul 10 23:25:30 raspberrypi satnogs-client[357]: File “/var/lib/satnogs/lib/python3.7/site-packages/satnogsclient/waterfall.py”, line 36, in _read_waterfal
Jul 10 23:25:30 raspberrypi satnogs-client[357]: ‘timestamp’: np.fromfile(datafile, dtype=’|S32’, count=1)[0],
Jul 10 23:25:30 raspberrypi satnogs-client[357]: IndexError: index 0 is out of bounds for axis 0 with size 0
Jul 10 23:37:32 raspberrypi satnogs-client[357]: satnogsclient.scheduler.tasks - ERROR - Observer job lock acquiring timed out.
lines 1-18/18 (END)

I am trying from all the answers of remaining questions in the community, but couldn’t able to resolve the issue. An example for my issue is Observation #4404044